Technology in logistics has moved fast. At KGC, adapting to change has been part of this journey. From communication to real-time tracking, WH automation to AI-based applications, here's how KGC made tech a core part of its growth story.
A Culture That Welcomes Change
Technology as we know it now was practically non-existent at the beginning. Communication was slow, all work, whether in office or in the WH was manual. The advent of computers, systems, mobile communications and the internet changed the landscape slowly. KGC was at the forefront of adapting technology and was one of the first to implement computerised systems and adapt mobile communications for offering effective services.
Early Days of Communication
Before emails, internet, and mobile communication, team coordination meant preparing call notes in advance and communication between branches was at fixed intervals owing to high costs. Fax machines were installed at all offices and messages were faxed regularly to convey important messages. Pagers and walkie-talkies were later used extensively to ensure real-time communication between teams. It also meant faster response to customer queries.
Adapting Every Step of the Way
As the technology evolved, so did KGC. From fax machines to email, from printed reports to real-time dashboards and apps, every upgrade was implemented with urgency and with a single purpose of increasing efficiency and customer satisfaction. The company didn’t wait for tech to become mainstream. They adopted what they needed, when they needed it.
Technology Today at KGC
Now, digital tools are part of everyday operations. From wifi enabled warehouse gadgets to cloud-based systems and apps, from real-time tracking to smart AI systems, technology helps KGC deliver faster, work smarter, and stay future-ready.
This Is What Makes the Difference
It’s not about using the latest tools. It’s about staying open to what’s next. That mindset is what has helped KGC grow, adapt, and lead for nearly four decades.