Discover how KGC's choice of on-roll employees for managed operations is preferred over labour contractors as it delivers superior customer experience, better management of complex operations, and consistent service delivery.
Why settle for less when you can have the best?
At KGC Logistics, we believe in the power of our people. We're not just any logistics service provider; we're a company that invests in our workforce. For over two decades, we've partnered with HR experts to develop robust systems that make our workforce a strategic advantage. Our continuous investment in HR processes has resulted in increased operational efficiency while ensuring our employees remain highly skilled and dedicated.
Here's why we prefer on-roll employees for managed operations and how this makes all the difference.
Superior Customer Experience
Our on-roll employees are the backbone of our customer service. Their dedication ensures timely and professional service, providing a seamless experience that delights our clients. This approach has led to a significant improvement in customer satisfaction ratings, showcasing our commitment to excellence.
Skilled Workforce for Complex Operations
We continuously train and upskill our on-roll employees, enabling them to manage complex and specialized operations effectively. This expertise allows us to meet the unique needs of our clients with precision.
Reduced Damages & Pilferage
On-roll employees take greater responsibility for handling customer goods, resulting in fewer damages and incidents of pilferage. Their vested interest in the company's success translates into better care and protection of client properties.
Right Skills for the Right Job
With on-roll employees, we ensure that the right skills are always available for specific tasks, avoiding the common issue of labour shortages. This reliable staffing keeps our customer's operations running smoothly and efficiently.
Consistent Service Delivery
Our 'People First' policy has fostered a loyal workforce, resulting in a low attrition rate. This stability allows us to deliver consistent and reliable service, providing our clients with dependable outcomes.